Terms of Service

1. Agreement to Terms

By accessing or using the services provided by CyberQuill Agency ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

CyberQuill provides software development services including but not limited to web development, mobile app development, blockchain solutions, and AI integration. The specific scope, deliverables, and timelines for each project are defined in individual project agreements between CyberQuill and the client.

3. Client Obligations

• Provide accurate and complete information when creating an account or submitting a project request.
• Respond to communications and provide necessary materials in a timely manner.
• Make payments as agreed in the project terms.
• Not use our services for any unlawful purpose.

4. Payments

Payment terms are outlined in individual project agreements. All payments are processed securely through our payment provider. Fees are non-refundable except as described in our Refund Policy.

5. Intellectual Property

Upon full payment, the client receives a license to use all custom deliverables created specifically for their project. Full ownership of deliverables transfers only after all outstanding payments have been received in full. Until that point, all work product remains the sole property of CyberQuill.

CyberQuill retains ownership of any pre-existing tools, frameworks, libraries, or reusable components used or developed during the project. The client receives a non-exclusive license to use these as part of their deliverables.

The client grants CyberQuill permission to showcase completed work in our portfolio, case studies, and marketing materials. To opt out, the client must notify us in writing before the project begins.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information explicitly marked as confidential and shared during the course of the project. General knowledge, skills, and publicly available information are not considered confidential. This obligation survives the termination of the agreement for a period of two (2) years.

7. Limitation of Liability

To the maximum extent permitted by law, CyberQuill shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services, including but not limited to loss of profits, data, business opportunities, or goodwill.

Our total aggregate liability for any claim arising from a project shall not exceed 50% of the amount actually paid by the client for that specific project. CyberQuill is not liable for delays or failures caused by the client's failure to provide required materials, feedback, or approvals in a timely manner.

8. Termination

Either party may terminate a project agreement as described in our Cancellation Policy. We reserve the right to suspend or terminate access to our platform for violations of these terms.

9. Approval and Acceptance

Deliverables for each milestone are considered approved and accepted if the client does not submit a written objection with specific details within 3 business days of delivery. Silence or continued use of the deliverables constitutes acceptance.

10. Governing Law and Disputes

These terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these terms or our services shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in Nigeria.

11. Changes to Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the revised terms. We will notify active clients of material changes via email.

12. Contact

For questions about these Terms of Service, contact us at shaibuafeez@gmail.com.